SHIPPING AND HANDLING
We are proud to offer free standard ground shipping on orders over $50.00 when shipped within the contiguous USA. Any items lost in transit with our Standard USPS shipping is not the responsibility of LUCE® and will not be covered by returns and warranty replacement policy. We suggest to choose your method of shipment and insure your package from lost, stolen or damaged package.
Most orders ship within 24 Hrs after the order received and we deliver only Monday to Friday. We apologize for the inconvenience.
After placing your order, you may click 'My Account' at the top right-hand side of our website to track the status of your order. You will receive a shipment confirmation email once your order has shipped. Tracking information is generally available within 24-48 hours of shipment.
Standard Ground Shipping
Orders ship within 24 hours after your order is placed. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days, or federal holidays.
Next-Day or 2 Day: Rush Delivery
Rush delivery orders ship the same day if received by 2 pm PST. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days, or federal holidays. If the order is received after 4 pm PST, it will be processed the following business day. We guarantee transit times for rush shipping methods except in cases of acts of whether or incorrect shipping addresses. Please note: rush delivery orders may require a signature upon delivery.
Rush Delivery: Purchase Monday - Friday
PST. Most orders are processed within 24 hours of receipt (Processing time does not include weekend days or federal holidays). Orders placed on Saturday and Sunday will be processed on the following Monday. Orders for Rush Shipping will be processed and shipped the same day if received by 2 pm Monday through Friday
We are required by law to collect state sales tax on orders being shipped to and within the state of AZ, CA, FL, IL & NY. If applicable, sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to contact us.
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